The JAM card can be used by anyone with a learning disability or communication barrier. It offers the user ‘Just A Minute’ with everyday interactions when out in public.
Virgin Trains has become the first travel company outside of Northern Ireland to introduce this ground-breaking initiative for people with communication barriers. Anyone with a JAM card can present it to Virgin Trains staff to let them know they have a communication barrier which could be a result of number of factors including autism or a learning difficulty.
The JAM card scheme was introduced across Virgin Trains routes in March 2019 and follows Virgin Trains’ recent industry-first initiative with Amazon which allows customers with disabilities to book JourneyCare through Alexa.
In the style of a credit card, it will help customers discreetly make staff aware of their condition.
To find out more and/or get a card visit: https://jamcard.org/jam-card